COMMONLY ASKED QUESTIONS
Why should I use your company?
We are a small cleaning company in South Jersey out of Clementon, NJ serving Camden County which means you will be familiar and comfortable with the cleaning crew, not having different crews in your home week after week. Our cleaning ladies are very trustworthy and have been with April Fresh Cleaning, Inc for many years. We take pride in our work, and the staff are fully insured and trained in detailed cleaning and safety issues of your home, office and pets.
How often should I have my house professionally cleaned?
Every household is different and has different needs. Depending on pets, children, busy work schedule and sports varies. I suggest trying biweekly services first. You can always move to a weekly service if not enough or move to a monthly service if you find yourself able to keep up more regularly and just need that little extra help once a month.
What should I do before the cleaners arrive?
We ask that you please have the sink free of dishes so we can fill our buckets and be able to scrub the sink. We ask that you try to tidy up as much as possible for children's toys, pet toys, clothing and shoes on floors so that we can provide more thorough cleaning.
Do I have to be home for cleaning?
Many of us have busy lifestyle. Some of our customers prefer to be home for scheduled cleaning appointments others do not. It is entirely up to you. Our services will not be affected either way. Our cleaning ladies are trained in securing up your home and following your instructions.
If I'm not able to be home on scheduled cleaning day, how will you get in?
There are many options for this. It is totally up to you.
Let us know where you would hide a key (anywhere but under the front mat too obvious)
Give us a garage or front door code.
Leave a door open and we will lock it when we leave.
Have a friend or neighbor let us in.
Give us a key to hold for scheduled appointments.
Does your company have insurance?
Absolutely. We are fully bonded and insured for your peace of mind. A certificate of liability is available upon request.
What if I'm not satisfied with the house cleaning?
We strive for perfection, but no one is perfect. If there is anything missed and you call within 24 hrs, we will make sure we easily rectify the situation. Especially during a first-time deep cleaning, we ask that you do a walk through before we leave to make sure you are completely satisfied with your home cleaning service and if there is a concern, we can handle it right then.
Do I have to supply anything?
We supply all the chemical cleaners, brooms, mops, buckets and cleaning rags. If you prefer special cleaners we can also use them instead. All of our products are antibacterial for sanitation. We like to use the homeowners vacuum for sanitary reasons. Some people are allergic to pets and therefore pet dander or fleas and ticks from other pets can be brought into your home from using same vacuum home to home.
Some people prefer we use all our supplies especially when a house is empty. We will use our vacuum if you do not own one.
Do I need to sign a contract?
No there are no contracts. There is a $50 cancellation fee if less than 24 hr. notice of scheduled and reoccurring cleanings.
What is the average cost to clean a 2000 sq ft house in South Jersey?
Cleanings vary from job to job. It depends on the size of the home, condition of the home especially kitchen and bathrooms, the amount of pets or no pets, the amount of clutter can also add more time. Deep cleanings are more costly because of the amount of time spent detailing everything top to bottom. Cost is also determined upon the frequency of your reoccurring cleanings.
Cost by Service type:
Standard Cleaning: $150-$280 (general dusting, floor vacuuming and mopping, bathroom sanitizing, kitchen surfaces and outside of all appliances, always inside/out of microwave, and empty all trashcans.
Deep Cleaning: $240-$600 (includes all standard cleaning tasks plus baseboards, doors, trim, windows and tracks, ceiling fans, light fixtures, banisters, vent covers, cobweb removal. Will do inside appliances if requested.
Move In/Out Services: $240-$640 Deep cleaning tasks of empty home plus inside/out of all appliances, kitchen cabinets/drawers, all closets and shelving throughout, trash placed in trash bins.
Post Construction: $240-$640 similar to Move in/out service. Most are empty. We wipe down all surfaces eliminating all dust from top to bottom. Trash placed in trash bins or dumpster.
Organizing: $160+ Depends on the scope of work. How many areas need organizing. We make a keep, disposal and donate pile for areas we organize.
